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TCAA- Customer Satisfaction Survey

Thank you for taking the time to participate in our customer survey. Your feedback is incredibly valuable and helps us improve our products and services to better meet your needs. The survey will only take a few minutes to complete, and your responses will remain confidential.

We truly appreciate your input and look forward to hearing your thoughts!

(This question is mandatory)
1
How often do you interact with TCAA?
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2
How long did you wait to be helped? (walk in)
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3
What department/section do you visit?
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4
What department/section do you visit? if other, please specify
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5

How would you rate the services of this department?

(This question is mandatory)
6

How long did you wait for a response?

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7
How would you rate TCAA response to your telephone calls
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8
Have you ever accessed the TCAA Website?
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9
What else would you like to see in our website?
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10

How would you rate the services provided by TCAA Staff

11
About you (optional)
(This question is mandatory)
12
Further Comments